What type of documentation do I need to provide in order to rent a space?
· We require government-issued photo ID (example: driver's license or state ID)
· Vehicle information (license plate and vehicle VIN number required)
· Vehicle/vessel proof of registration
· Proof of insurance (copy of insurance card or policy page)
How much notice needs to be given before I move out?
All contracts are month-to-month. However, we do require a 10-day notice before you move out.
Do I need to bring my own lock?
We advise tenants to supply their own locks. We do not sell locks or any other equipment used for securing or moving items at this time. We may do this in the future.
Am I required to have insurance on the items in my unit?
Insurance is the tenant's responsibility. Cowlitz Boat & RV Storage does not insure the customer's vehicle or other property. Insurance is required on all stored vehicles/vessels.
How do your rental agreements work?
We rent month-to-month, in order to make it convenient for you. Payment is due the first of the month and you renew your lease by paying on our convenient online payment system. If you desire a discount, or wish to reserve your spot during the summer months, we do offer a 12-month discount program. Talk to one of our managers about those plans.
How do I make a payment? What forms of payment do you accept?
You can pay in person, mail a check or money order or make a payment through our website. You may also sign-up to have your payments automatically deducted from your credit card/savings/checking monthly.
How do I know how much storage space I will need?
Best to measure from the front of the vehicle or trailer making sure to include the tongue, bumpers and any other item such as a swim deck to get total length and width.
Are there any items that I am NOT able to store?
Liquids, explosives, flammable liquids, toxic materials and perishables are not permitted. Please contact us if you have any questions regarding a specific item.
Does there have to be someone in the office to let me through the security gates?
No. At the time of signing you will be given your own security pass code that will allow you access to your unit 24/7.
How do I know which units are available?
Our website has an automatic booking system that shows you which units are available for booking. If you are ready to reserve your unit, you just need to check for availability.